Zoom adds new enterprise features for security and compliance, Google includes Gemini model in Workspace and rolls out Contact Center updates, and Talkdesk launches Healthcare Experience Cloud for ...

Bandwidth recently held its first-ever customer and analyst event, Reverb24, at its headquarters in Raleigh, NC. Bandwidth is an interesting company because its platform powers most UCaaS / CCaaS ...

Attacks on enterprise communication systems continue to rapidly evolve in size, scope, and sophistication, especially as AI allows for enhanced targeting as well as voice and video impersonation.

The company does have a UCaaS offering called Univerge Blue, which it did not exit last April — and ended today. Intermedia announced it would take over sales and support of the Univerge Blue service ...

Long gone are the days of Zoom only being about meetings. With email and calendar integration, team chat, phone, and now docs, Zoom Workplace is a full AI-enhanced collaboration platform.

Humans have always used pictures to tell stories. Outgoing NICE CEO Barak Eliam’s immersive storytelling set a new high bar for tech company keynotes.

The problem is too much information and too many interactions spread across too many apps. The solution may be to let an AI ...

It is never easy for enterprise customers to decide on the correct technology decisions. Here’s some guidance to streamline the process.

Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. Leading off this week, we highlight: Vonage’s launch of Vonage RCS and their ...

NEC is walking away from mature telephony, while Intermedia is running into a high-growth opportunity.